What Our Customers are Saying
What makes a good project partner?
According to organizations we have worked with, a good project partner encompasses a few things, like open communication (whether it is good or bad news), flexibility, reliability, quality, early involvement/upfront coordination/design assistance, problem solving skills, looking out for the best interest of our client, and, of course, fair price.
We strive to be the best partner possible on all your projects. In addition to our Face-to-Face Solution - which includes project assessment and planning, project strategy, single source installation, and completion confirmation - we have also focused on the Customer experience we provide to our partners, and have set expectations for what we deliver at every point of contact with you, our Customers.
“Troy (Yaun, Preconstruction) is always on the ball about working through budgets and helping the design team on the structural and architectural side.”
“There were a lot of meetings and several onsites with Colin (Jones, Preconstruction)... to visualize and conceptualize how to get it done. There was a lot of upfront work and coordination of the project.”
“We went through the shop drawings in the submittal process and you guys knocked it out of the park and it simplified it. We spent the time coordinating up front to make it easier for the guys to accept the panels in the field.”
“I’ve always been impressed by Mid-States’ communication and making sure we are looking ahead at things and making sure we are trying to get ahead on issues or anything that may come up in the future.””
“Your people are really good, very responsive. Shop drawings are good and timely and we’ve had real good luck getting you guys on board as early as we can. The relationships between your engineers and our engineers have been pretty good and that’s helpful as well.”
“We’re a design-build type place. One of the things you guys do, which I definitely like, is upfront coordination. And that’s huge.”
“I think we’ve got a good working relationship with Jeremy [Olivotti] over there. He gets us pricing when we need pricing. He just kind of helps us go through the design process with minimal amounts of complications and issues down the road.”
“I always look at you guys as being a true team player. You want to be involved as early as possible to help a project along.”
“You have all the boxes checked in terms of communication on the front end. You guys do what you say you are going to do.”
“What you do for architects in preconstruction, I think is huge. No other precaster has ever offered that to me and been willing to sit in on the project even, knowing it is going to be a competitive bid.”